Major appliances
Complete coverage of household appliances.
We're the single point of contact between your insurer and the technician, coordinating the visit, the part and the documented closure, under a contractual SLA.
We cover the full spectrum of home appliance claims with vetted technicians, centralised handling and real-time reporting for your claims team.
Complete coverage of household appliances.
All the policyholder's audiovisual equipment.
Home IT and communications equipment.
Climate and thermal comfort at home.
A dedicated operational partner for your company: integration with your claims platform, contractual SLAs and a dedicated dashboard.
We don't sell you the software. We give you the visibility: the same control panel we use to run your company's claims, with your contract's SLA in plain sight.
Your team opens the case. We handle the rest until documented closeout.
We receive the case via API, email or portal. We confirm in minutes and start coordinating with the policyholder.
We select by zone, specialty and availability. We coordinate the appointment, track arrival and supervise diagnostics.
If parts are needed we order from certified suppliers. When the technician closes the case we deliver a signed report to your handler.
The engine proposes the optimal technician by cross-referencing area, specialty, availability and workload in real time, with no manual dispatch or second visits.
It flags claims at risk of breaching their SLA before it happens and alerts your team proactively, removing the need for follow-up calls.
It generates the closing report and claims metrics ready for your handler the moment the technician finishes, with no added admin work.
Book a call. We'll audit your current operation and show you where you can cut closeout times and complaints.
Book a call